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Introduction

Microsoft Intune is a cloud-based service that helps organizations manage devices, apps, and data securely. It enables IT teams to configure, monitor, and protect devices used by employees, ensuring compliance with company policies.

Testing on Intune support refers to the process of validating configurations, policies, and device management functions to ensure that the Intune environment is working correctly before or during deployment.

Why Testing on Intune Support Matters

  • Ensure Device Compliance: Testing verifies that devices follow company policies and security rules.
  • Prevent Issues Early: Identifies configuration errors or policy conflicts before they affect users.
  • Improve User Experience: Smooth device management leads to fewer login, access, or app issues.
  • Optimize IT Operations: Helps IT teams efficiently manage devices and troubleshoot problems.

Key Areas CPS Can Support

When assisting customers with Intune testing, CPS provides guidance in the following areas:

  1. Device Enrollment and Configuration
    • Testing device enrollment processes for Windows, macOS, iOS, and Android.
    • Verifying device compliance with security and access policies.
  2. Application Deployment Testing
    • Ensuring apps are delivered correctly to targeted devices.
    • Validating app permissions and update policies.
  3. Policy and Profile Validation
    • Testing compliance, configuration, and conditional access policies.
    • Confirming that profiles apply correctly to the right devices or users.
  4. Troubleshooting and Support
    • Identifying common issues during testing.
    • Providing guidance on resolving errors or misconfigurations.
    • Ensuring devices remain secure and compliant throughout.
  5. Licensing Support

·  Reviewing assigned licenses to confirm Intune features required for testing are available.

·  Advising on appropriate license types (e.g., Microsoft 365, Enterprise Mobility + Security, Intune standalone).

·  Assisting with validation of license assignments to users and devices.

·  Identifying licensing gaps that may impact device enrollment, policy application, or application deployment.

 

Additional Support

For assistance with Intune testing, guidance on configurations, or troubleshooting support, Cloud Productivity Solutions (CPS) is available to help.

📧 Email CPS Support:info@cloudproductivity-solutions.com or raise a ticket through self service portal

The CPS team works closely with customers to ensure that Intune deployments are tested thoroughly and function smoothly in production environments.

Conclusion

Testing on Intune support is a critical step to maintain device security, compliance, and smooth IT operations. With guidance from CPS, organizations can confidently manage their devices and policies, reducing risks and improving user experience.